Air pollution
- How quickly would the plans clean up our air?
- What are you planning to do to reduce other air pollutants, such as particulates?
- Why are your plans focused on nitrogen dioxide and not particulates, which we now know are at least as serious a threat to people and the environment?
- Isn't more pollution caused by cars than commercial vehicles?
- The pollution levels do not warrant the measures being taken
- What can I do to help reduce air pollution?
PCN Information
Refund Information
Discount Information
Charge Payment Information
- Can I set up autopay?
- Can I pay for the whole week/month/year?
- What payment types are accepted for single vehicle?
- How long do I have to pay?
- How do I pay for a single vehicle?
- Why can’t I pay for multiple Clean Air Zones at the same time?
Campervans, motorhomes and horseboxes
Exemption Information
- Limited supply (awaiting delivery of a compliant vehicle) – General Information
- Outstanding finance or lease on non-compliant vehicles – General Information
- Coaches and buses not used on a registered bus service – General Information
- Heritage buses not used for hire or reward – General Information
- LGV’s and minibuses adapted for a disabled user – General information
- Showman’s HGV – Tax Class Definition
CCAZ Fleet/Business Account Information
- Can you check if my payment went through on a business account?
- How do I cancel a bank payment?
- Will I be charged I automatically on my business account?
- How does bank payment (DD) work?
- Why doesn’t my business account tell me when one of my vehicles has entered the zone?
- Why hasn’t my bank payment set up for both zones?
General Scheme Information
- Privacy policy information
- What are you doing to crack down on people who leave their engines idling?
- How can I keep up to date with progress?
- I’ve received a letter and I don’t own that vehicle / my vehicle’s records are wrong
- Why are some vehicles exempt and my vehicle isn’t? (Same make & model, same age vehicle etc)
- How can I avoid paying?